ph163 Privacy Policy — How We Handle Your Personal Data

1 Introduction

This Privacy Policy describes how ph163 (referred to as "ph163", "we", "our", or "us") collects, uses, stores, and protects the personal information of users who register for and use the ph163 online gaming platform. ph163 is operated for players in the Philippines and this policy applies to all personal data collected through the ph163 website and associated services.

By registering an account or using the ph163 platform, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, you should not use the ph163 platform.

2 Information We Collect

ph163 collects personal information from you in the following ways:

Information you provide directly:

• Full name, date of birth, and contact details (mobile number, email address) provided during account registration.
• Philippine government-issued ID documents submitted for KYC identity verification.
• Bank account details or local payment channel information submitted for deposit and withdrawal processing.
• Communications you send to ph163 support, including support requests and feedback.

Information collected automatically:

• Device information including device type, operating system, and browser type when you access ph163 on mobile or desktop.
• IP address and approximate location data used for security monitoring and fraud prevention.
• Session activity data including pages visited, bet history, and game session logs associated with your account.
• Cookies and similar technologies used to maintain your session and improve your experience on the platform.

Data Type	Purpose	Retention
Registration details	Account creation and identity confirmation	Duration of account plus required post-closure period
KYC documents	Identity verification before withdrawal	As required by applicable verification standards
Payment information	Processing deposits and withdrawals in PHP	Duration of account plus required financial records period
Session and activity logs	Security monitoring, fraud prevention, dispute resolution	Rolling period per internal security policy
Device and IP data	Security, fraud detection, account access verification	Rolling period per internal security policy

3 How We Use Your Information

ph163 uses the personal information we collect for the following purposes:

• Account management: to create and manage your ph163 account, process your login, and enable access to all platform features.
• Identity verification: to confirm your identity as part of the KYC process and to verify that you meet the 21+ age requirement before processing withdrawals.
• Payment processing: to process your deposits and withdrawals in Philippine Peso through your verified local payment channel.
• Platform security: to detect and prevent unauthorised account access, fraud, cheating, and prohibited activities on the platform.
• Customer support: to respond to your support requests, resolve disputes, and communicate account-related information.
• Promotions and communications: to inform you of promotions, platform updates, and account notifications relevant to your ph163 account. You can manage your communication preferences through your account settings.
• Responsible gaming: to monitor for indicators of problematic gaming behaviour and to operate responsible gaming tools including self-exclusion and deposit limits.

4 Sharing of Your Information

ph163 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. We may share your personal data with third parties only in the following limited circumstances:

• Payment service providers: your payment details are shared with the relevant Philippine local banking or payment channel provider only to the extent necessary to process your transaction.
• Identity verification services: KYC document data may be processed by third-party identity verification service providers who are contractually bound to handle it securely and only for verification purposes.
• Game software providers: your session activity data may be passed to third-party game software providers to facilitate gameplay and resolve technical disputes. These providers operate under data processing agreements with ph163.
• Legal and regulatory requirements: ph163 may disclose your personal information to law enforcement, regulatory bodies, or other authorised parties when required to do so by applicable Philippine law.

5 Cookies and Tracking

ph163 uses cookies and similar technologies to maintain your login session, remember your preferences, and monitor platform security. Cookies used by ph163 are session-based and functional — they are necessary for the platform to operate correctly.

You can manage cookie settings in your browser at any time. Disabling functional cookies may affect your ability to log in or use certain features of the ph163 platform. ph163 does not use cookies to track your activity on other websites or to build advertising profiles.

6 Data Security

ph163 takes the security of your personal information seriously. We implement technical and organisational measures to protect your data against unauthorised access, loss, or misuse. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the ph163 platform.
• OTP-based two-factor verification for account login and sensitive account actions.
• Secure storage of KYC documents with access restricted to authorised personnel only.
• Regular security monitoring to detect and respond to unusual account activity or access attempts.

While ph163 takes reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are also responsible for keeping your own account credentials secure and confidential.

7 Data Retention

ph163 retains your personal information for as long as your account is active and for a period afterwards as required to comply with applicable legal and financial record-keeping obligations. When your data is no longer needed, it is securely deleted or anonymised.

If you request account closure, ph163 will process the closure and retain only the data required by applicable regulations for the relevant statutory period.

8 Updates to This Policy

ph163 may update this Privacy Policy from time to time to reflect changes in our practices or applicable requirements. When material changes are made, we will notify you through the platform or via your registered email address. Your continued use of ph163 after the publication of an updated policy constitutes your acceptance of the changes.

If you have questions about this Privacy Policy or how ph163 handles your personal data, please contact us at [email protected].